2021 Sourcebook

268 SUPPORT | HELMET CRASH REPLACEMENT PROGRAM HELMET CRASH REPLACEMENT PROGRAM RIDE WITH CONFIDENCE Here at Giant, we believe that riders should NEVER continue to use a helmet that has been involved in a crash. To help encourage riders that have chosen Giant or Liv helmets to replace damaged helmets, as of April 2021 we will be offering a Helmet Crash Replacement Program. Within the first two years of ownership, should your customer’s Giant or Liv helmet sustain damage as the result of a cycling related accident, they may submit a claim under our Helmet Crash Replacement Program. Under the Helmet Crash Replacement Program, the damaged helmet can be returned to Giant (with supportive documentation) to receive a 50% discount off RRP on a new Giant or Liv helmet (of equal or lesser value) via our Click & Collect e-commerce website. To learn more and to help your customers to submit a claim through our Helmet Crash Replacement Program please visit or https://www.giant-bicycles.com/au/helmet-crash-replacement https://www.liv-cycling.com/au/helmet-crash-replacement