2021 Sourcebook

Giant warrants for the original owner only the frame, rigid fork, or original component parts of each new Giant brand bicycle to be free from defects in material and workmanship for the following specified periods: Warranty of lifetime for: • The bicycle frame, except on models intended for downhill purposes. Warranty of ten years for: • Rigid forks. Warranty of three years for: • Frames on models intended for downhill purpose. Warranty of one year for: • Paint finish and decals. • All other original parts, including rear shock linkages, but excluding non Giant Brand parts, suspension forks, and rear shock absorbers. (All non Giant brand parts, suspension forks, and rear shock absorbers shall be covered exclusively by the stated warranty of their original manufacturer.) REQUIRED ASSEMBLY WHEN PURCHASED This warranty applies only to bicycles and framesets purchased new from an Authorised Giant Dealer and assembled by that dealer at the time of purchase. REMEDY Unless otherwise provided, the sole remedy under the above Giant warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Giant. This warranty extends from the date of purchase, applies only to the original owner, and is not transferable. In no event shall Giant be responsible for any direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. EXCLUSIONS The abovewarranty, or any impliedwarranty, does not cover: • Normal wear and tear on parts such as tyres, chains, brakes, cables and gearwheels in situationswhere there are no assembly ormaterial defects. • Bicycles serviced by other than anAuthorisedGiant dealer. •Modifications fromthe original condition. • Use of the bicycle for abnormal, competition and/or commercial activities or for purposes other than those for which the bicyclewas designed. • Damage caused by failing to follow the owner’smanual. • Paint finish and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events or as a result of exposing the bike to, or riding the bike in, severe conditions or climates. • Labour charges for part replacement or changeover. Except as is provided by this warranty and subject to all additional warranties Giant and its employees and agents shall not be liable for any loss or damage whatsoever (including incidental and consequential loss or damage caused by negligence or default) arising fromor concerning any Giant bicycle. Giant makes no other warranties, express or implied. All implied warranties, including the warranties of merchantability and fitness for a particular purpose are limited in duration to that of the expresswarranties stated above. Any claim against this warranty must be made through an Authorised Giant Dealer or distributor. The purchase receipt or other proof of the date of purchase is required before awarranty claimmay be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and you may also have other rights which may vary from place to place. This warranty does not affect your statutory rights. In relation to goods sold in Australia, these Giant warranty termsmust be read in conjunction with the terms set out below in the section titled "Additions for Australia". For 2011 and older model bicycles, please consult your owner's manual or contact Giant or your Authorised Giant dealer for the applicable warranty information. ADDITIONSFORAUSTRALIA In relation to goods sold in Australia, the following terms form part of this Giant warranty in addition to the terms set out above. To the extent of any inconsistency between the below terms and the terms of the warranty set out above, the below termswill prevail. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This Giant warranty does not exclude, restrict or modify any such statutory rights or remedies. The Remedy and Exclusions outlined above operate in addition to all rights and remedies to which you may be entitled under the Australian Consumer Law and any other relevant legislation and are not intended to exclude, restrict ormodify any such rights or remedies. Any claim under this additional Giant warranty must be made in person through an AuthorisedGiant Dealer or distributor. Any cost incurred by you in making a claimunder this warranty will be borne by you. Except as is provided by this warranty and subject to any rights or remedies to which you may be entitled under the Australian Consumer Law or other relevant law in relation to the goods to which this warranty relates, Giant and its employees and agents shall not be liable for any other loss or damage whatsoever (including incidental and consequential loss or damage caused by negligence or default) arising fromor concerning any Giant bicycle. The benefits given to you by this Giant warranty are in addition to other rights and remedies you may have under a law in relation to the goods to which this Giant warranty relates. This Giant warranty does not exclude, restrict or modify any such statutory rights or remedies. The additions of theGiant warranty are given by: Name: Giant Bicycle Co. Pty Ltd Company address: Unit 7, 3-5Gilda Court, Mulgrave, Victoria, Australia Company telephone number: (03) 8541-4800 Company email address: info@giantbikes.com.au WARRANTY POLICY 264 SUPPORT | WARRANTY